Avatar Posted by edwardvielmetti 465 days ago (http://www.rlmagazine.com)
Category: Around the Blogs | Tags: reverse logistics recall supply chain
The key to any successful return process – whether due to product failure, public pressure or criminal tampering – lies in having a plan in place that can be implemented on a moment’s notice and addresses the major components of recall management. Leaders are defined by their ability to act quickly and decisively, especially in a crisis, making internal communication and accurate real-time data essential. Knowing what’s happened and when, and communicating it throughout the chain often provides the ability to get in front of a recall – holding back what is still in the network, before it hits the streets.
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